Shipping policy

Shipping Policy — Mystery Bling Scoops

At Mystery Bling Scoops, all items are custom-curated and made to order. Due to the nature of our products and high order volume, processing times are extended and vary throughout the year.

🚨 IMPORTANT: PLEASE READ BEFORE PURCHASING 🚨

By placing an order, you acknowledge and agree that:

You have read and reviewed the CURRENT processing times posted on our website homepage

You understand that processing times may be significantly longer than standard shipping expectations

You agree to wait the full processing time before your order ships

👉 Current and most up-to-date processing times are ALWAYS listed on our homepage and override any general estimates listed below.

Processing Times

Mystery Scoop Orders (No Video)

Typical processing: 10-15+ business days

Orders are curated and packaged without filming

Mystery Scoop Orders (With Video)

Typical processing: up to 60+ business days (or longer during high volume)

Includes time for:

Filming

Editing

Uploading

Video orders are the most delayed order type

Premade Boxes

Typical processing: 5–7 business days

Preassembled and ready to ship

No customization or filming

High Volume Notice

Due to viral demand, holidays, and large order influxes:

Processing times may exceed listed estimates

Delays are normal and expected

We are a small business fulfilling a high volume of orders

Shipping Time (After Processing)

Shipping begins ONLY after processing is complete

Carrier delivery times are separate and not guaranteed

Tracking will be sent once your order ships

Order Changes & Cancellations

If you do not wish to wait the current processing time, you must request a cancellation BEFORE your order ships

Once your order has begun processing, it cannot be canceled or modified

Opening a chargeback without contacting us first may result in delays and fees

Customer Responsibility Agreement

By completing your purchase, you agree that:

You have read all shipping and processing notices

You understand delays may occur

You will not file a dispute or chargeback due to processing time delays

Address Accuracy

Customers are responsible for entering the correct shipping address

Orders shipped to incorrect addresses are not eligible for refunds or replacements

International Orders

Customers are responsible for all customs fees, taxes, and duties

We are not responsible for lost, delayed, or damaged international shipments

Final Note

We are working as quickly as possible to fulfill every order and truly appreciate your patience and support for our small business 💕